I swear that I intended for yesterday’s post on attendance to be my last word on the issue so that this space could re-focus itself on the ballclub.
But, this story just won’t die, thanks in part to David Price and Evan Longoria.
I worked up quite an angry sweat on the treadmill this morning while reading the opinions of Price and Longo. I was prepared to point out the ignorance of athletes demanding blind loyalty from fans without pledging their loyalty to the fans in return. I was even prepared to promise to buy season tickets just as soon as Price and Longo signed lifetime contracts with the Rays whose salary was gauged to economic conditions and not on-field performance.
But, the more I thought about it, the more my anger abated. Longoria and Price are children. Not children in age (although they are both young) but children in life experience. They have been pampered through an athlete-centric culture that has protected them from the realities of the outside world, in particular the business world.
This is not a critique of athlete-worship. I am merely pointing out that we insulate our athletes so they keep the bright-eyed innocence of children. All they have to think about is the game. That is part of the reason we turn to sports for entertainment. It is an escape from reality.
That escape, however, can rear its ugly head when the folks living inside the bubble attempt to analyze things outside the white lines. (See Schilling, Curt).
The fact of the matter is, neither Longoria nor Price have any reason to know the reality of sports business. They cannot comprehend that fans won’t come to the yard to see them play because they only equate on-field performance with attendance. I would guess that neither Longoria nor Price has bought a ticket to anything. For that matter, I’d bet that neither Longoria nor Price has ever sold anything.
Their complaints, of course, are naive. It is the equivalent of a restaurant complaining that customers are not filling tables even though the cook has been making great food. Eating out, like going to the ballgame, is not a necessity. Companies in the entertainment world need to find the right incentives to convince consumers to spend money they do not otherwise have to spend. The Rays are currently failing at this.
Instead of blaming management for poor business strategy, or looking to factors outside anyone’s control — like the economy, the children in the clubhouse blame the customers. That is understandable. Price, Longoria, and the rest of the Rays derive a significant portion of their own self-worth from the blind adoration of fans. Of course it feels personal to them. Someone needs to take them aside and explain, it’s not personal, it’s just business.








Couldn’t have said it better. Going to the Trop is not a necessity, making the payment on my 3D plasma is. That is where I choose to watch. Beer is cheap, parking in my driveway is free, and I can change the channel when they decide to get shut out .. again. Price & Lingo are embarrassing the fans by saying this. It’s probably only going to hurt attendance more. Nice article
Thanks. They just don’t understand. If they are the kind of quality people this management team seems to attract, I predict there will be some apologizing today. If not, oh well.
Mark, welcome to the SweetSpot network, from all of us at IIATMS (the Yankees affiliate). I’ve been reading your stuff and I’m impressed.
I’m hoping you’ll pay a visit to IIATMS. I write there on economic issues, and I’ve devoted a lot of virtual ink to the topic of how the Rays achieved their recent success and how revenue sharing is failing the Rays at this moment. You might think it strange that a blog devoted to the Yankees actually cares about the future of the Rays, given that the Rays may be about to devour the Yanks in the post-season. But the Yanks are paying about $150 million annually into the revenue sharing system, and as a good capitalist I’d like to see the Yanks get a return on this investment. The only return worth talking about is greater competitive balance, and it GALLS ME that the system of revenue sharing may be about to allow one of its few success stories to pass away.
So … this is my invitation to come join the discussion. Browse on over to http://bit.ly/cMI6EY. You might also want to see our longer piece at http://bit.ly/9awEtx. It would be good to get some comments from people like you who actually KNOW and FOLLOW the Rays.
Larry,
Both awesome stories. Thanks for the kind words and for sending them over in the comments.
Mark
Mark,I am on the air on sports talk radio in Orlando as “the only Rays fan in Orlando” (which I know is not true and there is a growing interest here)and originally from Tampa. I have speculated that the team would have added at least another 5000 or more fans showing up per game if they had a new stadium in East Tampa near State Fairgrounds and Hard Rock Casino. In any business isn’t it location,location,location? The Rays owners ought to be lobbying loudly for this to happen.
A park closer to the population center would help but I am not sure if that explains everything. Either way, that debate may be academic because I am not sure exactly where the money for a new yard will come from. Thanks for the comment.
Well, I don’t know what sets you apart from the cemoptition, but I (a non IT person) like the “home-i-ness” and “down-to-earth-ness” of your practices. It may help that you are locals. It also helps that you are quick responders in language that a non-IT person can understand, and that you have friendly attitudes. I never have trepidation when contacting you, as I have with other IT companies.
I am not sold on a new park fixing everything either. I can say I hate the Trop and would LOVE them to re-work Al Lang into something like what they have in SF with home runs going into the bay but I know that will never happen. I could see something near the fair grounds or Hard Rock working in that it could draw from Orlando as well, but then the loyal fans from St. Pete would most likely no longer make the drive. I would be interested in looking into the difference the Tampa Bay Storm had when they moved to the Ice Palace (Ok St. Pete Times Forum now). GO RAYS!!!
Dallas. This is a great idea. I will see if I can find anything. The only problem may be that the Thuderdome (greatest. stadium. name. ever.) held so many more fans than the Ice Palace that the numbers may not actually reflect a change in fan interest. Nevertheless, I will look and try to post something today or tomorrow. Thanks for the suggestion.
Mark,
Man, I’m so excited we have a dedicated blogger now, it kinda feels like we’ve “stepped up” a little as fans/a team. So far I’m very excited about your approach, even when I don’t agree with you, you present it in a way I definitely step back and wonder if I’m looking at things the same way.
This post is a prime example. I was there Monday night, with my father (from Pasco, this is the only game he made this year) and brother (minimum wage is all he can find for work right now) and we were as disappointed in the turn-out as any. But we were there, and we made the most of the limited experiences we could get (I go to several games a year, but usually just alone).
Anyway, I was very offended by Evan’s comments (moreso than David’s…I don’t know why David’s seemed more innocent?) because I was there, and I watched a shutout (and yes, I gathered my kids and took advantage of the 20k ticket extravaganza and watched THAT shutout, too) of our hitters against mediocre…at best…pitching.
I was embarrassed, I was disappointed, I felt like I didn’t get my money’s worth out of my entertainment…and I wanted to scream from the mountaintops back at the entire organization “ok we’re here…NOW WHAT?”.
But you’re right, I live the blue collar life daily, and these guys maybe never did, and certainly never will. I guess the best thing to hope for going forward is that they learned a lesson and MAYBE, even though both are superstars already, they will engage the fans a bit more. I really feel disconnected sometimes at the games, there’s rarely acknowledgement when we do start cheering or chanting for our team, almost like I’m yelling at the TV…and I ask myself sometimes “is this worth the trouble”?
It sucks having to answer that question in the media spotlight, because suddenly I feel like I have to prove to the nation that I’m a worthy fan.
MERF-
Thanks for the kind words. Don’t hesitate to fire away if you disagree. I am a lawyer in real life so I enjoy the debate and, no matter your opinion of my take, it won’t be the meanest thing said to or about me on any day!
Your last point is particularly relevant. There is a feeling like we need to somehow justify to the national media that we are a real sports town. I say, avoid that instinct. I really don’t care what Bill Simmons or Mike Lupica think of my support for the ballclub. I like the ballclub because they are fun to watch and because baseball is a great escape from the real world where, we have to prove ourselves everyday. Don’t let them ruin the experience.
Great blog, heading home from work on Westshore last night at around 11:15p I was able to see another glimpse as to why the current ballpark doesn’t work. On top of the late return time involved for anyone on the Hillsborough side of the bay has for a 7p start, FLDOT decided to close off 2 lanes of 275 N at Kennedy at 11p for their work despite probably knowing that 25-30,000 people would be coming across the bay at that time. While I don’t expect FLDOT to change their schedule to accommodate the Rays, I’m sure it served as a great reminder to thousands of cars backed up for almost 4 solid miles on the bridge why they don’t often make the trek across the bay.
Also, don’t get me started on the SPPD’s handling of traffic around the ballpark after games. I’ve never sat in line in my car for so long to exit any other park ever. Of course now I just street park, save myself the $15/20 and bypass St Pete’s finest on my quick drive home.
Wow. I heard there were some traffic issues on the Howard Frankland but had no idea it was due to closed lanes on 275. Unreal.
You get extra fan points for sitting in that.
I continue to hear fans complain about the drive to and from the ballpark on a daily basis. If it bothers everyone so much then stay home and watch on tv. I make the drive from far south Sarasota County to get to the Trop and yes very often must deal with FDOT construction issues and traffic, however you won’t hear me crying like a baby about it. After game 7 of the ALCS I creeped all the way from the stadium to the toll booths of the skyway which had one booth open, yes one. Did I complain? No I did what I almost always do and was greatful to have just seen one of the most exciting teams in sports up close and in person. To me the drive issue will ALWAYS be a moot point. It can take me an hour or maybe two sometimes to get to St. Pete yet I still manage to make at least 20 home games a year.
I continue to hear fans complain about the drive to and from the ballpark on a daily basis. If it bothers everyone so much then stay home and watch on tv. I make the drive from far south Sarasota County to get to the Trop and yes very often must deal with FDOT construction issues and traffic, however you won’t hear me crying like a baby about it. After game 7 of the 2008 ALCS I creeped all the way from the stadium to the toll booths of the skyway which had one booth open, yes one. Did I complain? No I did what I almost always do and was greatful to have just seen one of the most exciting teams in sports up close and in person. To me the drive issue will ALWAYS be a moot point. It can take me an hour or maybe two sometimes to get to St. Pete yet I still manage to make at least 20 home games a year.
I am sure your experience is similar to that of baseball fans in most cities. The Major Deegan Expressway certainly isn’t the world’s most free-flowing thoroughfare after a Yankee home game. Nevertheless, in a time when the club is trying to build a movement, it would be nice of FL DOT to at least refrain from interfering with the fan experience.