I was going to duck Stu Sternberg’s recent comments about the state of the organization but, several folks have asked for my opinion both in the comments and by email so, I am happy to at least think about what Stu said rather than brushing it aside.
Let me start by saying that I am not angry at Stu and I don’t think you should be either.
Stu made his comments in the clubhouse after an elimination game. He was upset just like the rest of us. When I get mad at the Rays after a frustrating loss, I say silly things too. Only, when I say them, it is just my wife that hears them. She makes fun of me (“right, because now you don’t think Zobrist can play”), I take it back, the world goes on. I think it is a natural reaction. The difference between Stu and me (in this single scenario, because there are a lot of other differences, for example, I am much better looking) is that my wife doesn’t work for a cable news network. In 2011, public figures do not have the luxury of speaking extemporaneously. So, I’ll give him some rope and chalk the tone of the comments up to his frustration with the outcome of the game.
Second — and get ready because this is a bitter pill — we shouldn’t be angry at him because, in a lot of ways, he’s right. The Rays situation is currently unworkable.
There are a lot of legitimate reasons that we are not selling out the Trop. We have discussed them all at length and none of them have to do with fan loyalty. I think this club has some of the most loyal fans in the game and I have been consistently impressed by the high level of conversation we’ve had here this summer. But, we have to be honest and at least admit that there is a problem for the Rays economically, regardless of the cause. No business can function on declining revenue and that is just what the Rays are being asked to do. Maybe Stu made his point inartfully. (I have to believe he’d like another shot at it without the emotion of a season ending loss). But his point is solid.
Think about it. If we cannot get people to the Trop because of the economy, and its location, and the infancy of the club, and there is no sign of an economic revival, or a new ballpark, or deep club loyalty in the near future, then the situation is unworkable. The problems, regardless of their cause, do not seem to have good solutions. Yes, we are unlucky that such a remarkable run of success hit right in the middle of the worst American economy of our lives. But it is not unreasonable for Stu, as a business owner, to be frustrated by that reality. More importantly, despite what you might read in the newspapers, Stu doesn’t have any moral or civic obligation to keep funding a financially unworkable endeavor.
I think the sting of all this comes from Stu’s tone. He’s a successful guy that saw what he thought to be low-hanging fruit. He saw a team in a solid market with a poor public image. Of course some investment in the ballpark, investment in the community, investment in the fans, and investment in the on-field product would automatically equal a sold-out house every night. He did his end, but didn’t get the result he expected. That’s frustrating and he lashed out.
In the end, though, I think Stu and his team missed the bigger picture. It’s not baseball that can’t work in Tampa Bay. It’s the current Major League Baseball business model that can’t work.
We love the game. But, in a sprawling community that is filled with active, outdoor-oriented people, you can’t build your revenue model on corporate sales (we have no Fortune 500 headquarters), television revenue, and ticket revenue. You can’t just take the business plan for the Yankees, Red Sox, or Cubs, cross out the names and write in your own. Those markets are fundamentally different.
I think this has been the only real failure of the Stu era. For all his creativity in marketing, public relations, and baseball operations, he has been decidedly conventional in his business operations.
For example, I read somewhere that the Rays season-ticket base is about 20%-30% lower than most other teams (I can’t find the article so these numbers are coming from memory…I’ll update them if you can find it). That shortage matches, almost exactly, the percentage of season tickets that other teams sell to big corporations in their markets. Stu had to know that Tampa is the biggest American city without a Fortune 500 headquarters when he bought the team. But no one seems to be asking why he didn’t account for that in his plan. Why is he running the team as though there is population density around the park and corporate money in the system?
If we’re going to save this thing, it’s time for someone in the Rays business office to have a Moneyball idea about business modeling, rather than the bullpen. Perhaps that idea won’t get Brad Pitt to play you in a movie, but it might allow our grandchildren to see Major League Baseball in their community.








What does Moneyball business modeling look like? I confess to being in the camp that doesn’t feel sorry for Stu that he isn’t making as much money as he expected. I am simultaneously in the camp that thinks a new stadium on the other side of the Bay is needed. And, thirdly, I am in the camp that questions the renewal of his season tickets every time Stu speaks to the press.
I guess “Moneyball” is the new baseball adjective intended to mean “creative.” Kind of like “Maury Brown” is the new baseball adjective intended to mean “ignorant.”
As a point of explanation, I don’t feel bad for Stu. He took a business risk that is not paying off. I am just saying that I agree with his general assessment that the situation is not currently workable.
I’m 100% inline with Mr. Anonymous here.
Nice article and well said. I feel like Stu felt he could come in put some duct tape on the Trop, hope the team would start winning and people would come out every night. What he failed to realize is just like you said, corporate support would be very important. For gods sake who is going to go to 81 home games. You need corporations who are going to give out these tickets or go themselves. It’s hard to look into a crystal ball six years ago and imagine how bad the economic situation would be in the Tampa Bay area. I read an article about how the Rays should move and the author said the economy wasn’t an excuse and that the Tv ratings would have decreased as well. I don’t have the numbers on me, but I know the TV ratings were down this year for the Rays. It is a slap in the face to every Rays fan when Stu sits up in his Ivory Tower and criticizes me and everyone else for not going to all the games. Sorry Stu, if you don’t like the current situation, then sell the team.
The idea of Stu selling is actually pretty intriguing. After all, the way owners make money in pro sports is by buying low, building value, and selling. Pro sports are too expensive to make large amounts of money on tickets and television. So, if Stu is just in it for the money, maybe it’s time to sell. The fact that he hasn’t sold means he either really likes owning a baseball team — meaning all this is just noise — or no one has the cash to buy — meaning, this team isn’t moving.
Even though we were eliminated in the ALDS, I still think that last regular season game against the Yankees will have a big impact next year.
If Rays fans want to help out our team, then promote TheRayArea.com on your various webpages. These guys are die-hard, never give up Rays fans and always have very insightful points to make.
Well thanks Dan.
No problem Mark.
“Yes, we are unlucky that such a remarkable run of success hit right in the middle of the worst American economy of our lives.”
I would LOVE to go back in time to the 30s and write letters to the editor of the NY Times mocking Yankee fans for not selling out their stadium every day during the Great Depression. LOVE it.
I’d LOVE to go back in time just 20 years and make fun of “Fenway Faithful” for not selling out during their couple of postseason runs. But luckily for Rays fans, we get the perfect storm of economy, social media, and logistics that gives us the wonderful gift of being the only fanbase in the history of sports that only gets FOUR YEARS to build a faithful fanbase, regardless of anything else happening in the world.
So thanks Stu, others may not be judging you, and many think you are telling the truth…but however you spin it, this was a complete buzzkill for an amazing season and have created a LOT of doubters in the fanbase to investing in your team’s future, this fan included. So if your intent is to alienate us enough that we don’t show up so you and the Commish can use us as leverage to get what you want, congrats on your success.
Stu is in the untenable position of trying to balance alienating a fan-base and a Commissioner who sees the clock ticking before he’s out the door and wants something good to write about himself in his memoirs. In this case, it’s that he dealt with every “sub-par” venue. Other than saying he generated record revenues on the evermore breaking backs of a dwindling fan-base, he’s still stuck with calling it “The worst Commissioner in the History of Baseball.” And Stu has this problem during the worst economy in 75 years, a fan-base in a region he doesn’t understand and without really having sufficiently grown in his position as principle owner.
He failed to understand the first two rules of major sports ownership…Never carry water for the Commissioner…and always make the fans feel like you’re in their corner. The only way Stu could have won is to have just kept his mouth shut other than to say that they understand that times are extremely tough; they’ll do what they can to make things as affordable as they can until the economy turns around, but when it does, we need to seriously visit the stadium issue. That would have meant telling Bud…sorry ’bout your luck. You can’t fix decades of bad stewardship on the backs of these fans right now.
But standing in front of those ballplayers who brought us a miracle season and saying that he would have been able to bring us a good team if only we gave him more money is beyond any acceptable pail. Especially knowing that he left more money than he mentioned on the table with FOX.